WHY SHOULD I PROVIDE MY REAL EMAIL AND PHONE NUMBER WHEN I ORDER? I DON’T WANT SPAM.
Your information stays privately with us and we wouldn’t ever want to spam you. It’s important to have a way for our customer service team to contact you about your order so nothing surprising happens! Inaccurate credit card information is a finger’s slip away and occasionally your selection is so stellar that it’s on backorder. We also want to make sure you get our email confirmation as a record of the order. Working with customers makes us happy; we just need a way to keep the lines of communication open.
I PUT THE WRONG SHIPPING ADDRESS, OR MADE A MISTAKE ON MY ORDER, CAN YOU CHANGE IT?
CAN I RETURN OR EXCHANGE FINAL SALE MERCHANDISE?
Final sale merchandise can’t be returned or exchanged, so purchase with care. That said, you are getting a terrific bargain—and it can always become a gift for someone else, right?
DO YOU HAVE AN ACTUAL STORE
I CAN COME VISIT?
Nope, no bricks & mortar for us. But although we only exist online, there are still tons of ways to stay in touch with us.
WHERE DO I ENTER A COUPON CODE?
DO YOU MAKE CUSTOM ORDERS?
Unfortunately no. At the moment we are not able to take custom orders. However we do have Large selection of Engravable Jewelry which you can customize with your own message.